What Hospice Care Covers for Richmond Families
Under the Medicare Hospice Benefit, eligible patients receive a full range of comfort-focused services at no out-of-pocket cost. According to Medicare guidelines, hospice care is appropriate when a physician certifies that a patient has a serious illness with a prognosis of six months or less if the illness follows its expected course.
What is covered includes:
- Skilled nursing visits on a scheduled basis, with 24/7 on-call nursing support by phone
- Physician oversight from our Medical Director
- Medications for symptom and comfort management related to the hospice diagnosis
- Medical equipment and supplies delivered directly to your home (hospital beds, oxygen, wheelchairs, and more)
- Certified Nursing Aide (CNA) support for personal care, bathing, and grooming
- Medical social work services for care planning and family guidance
- Spiritual and chaplaincy care for patients and loved ones of all backgrounds and beliefs
- Bereavement support for families after a loved one passes
Medi-Cal also covers the hospice benefit for eligible patients, and most private insurance plans include hospice coverage as well. Our team explains your benefits clearly, in plain language, so there are no surprises.
Learn More About our Hospice Care
Care Settings We Serve in Richmond
Hospice is not a facility you move into. It is a model of care that comes to you, wherever home is.
Grace and Glory Hospice brings all services, support, medications, equipment, and supplies directly to:
- Private homes and family residences
- Assisted living communities
- Skilled nursing facilities
- Memory care communities
- Residential care homes
Our care team serves patients throughout Richmond, including those residing in and around Greenridge Senior Care, Richmond Health Care Center, Vintage Estates of Richmond, August Healthcare at Richmond, and senior communities throughout the city. If you are unsure whether a specific address falls within our service area, call us, and we will confirm right away.
Understanding Hospice Eligibility
Hospice care may be appropriate when:
- A physician has determined that a serious illness has a prognosis of six months or less if the illness runs its expected course
- The priority of care has shifted from curative treatment to comfort and quality of life
- Symptoms such as pain, shortness of breath, or fatigue are becoming harder to manage
- Your loved one has had repeated hospitalizations and is not recovering to prior functional levels
- Your family needs more structured daily support and guidance than you can provide alone
You do not need a referral to reach out. We offer no-obligation evaluations to help families understand whether hospice or palliative care is the right fit with no pressure and no commitment required.
Getting Started with Hospice Care in Richmond
- Step 1: Reach Out Call (650) 898-5784 or contact us online. Our team is available 24 hours a day, 7 days a week, including evenings, weekends, and holidays.
- Step 2: Talk Through Your Situation A member of our care team listens carefully, answers your questions in plain language, and helps you understand your options. There is no script, no pitch, and no pressure.
- Step 3: We Coordinate Everything If hospice or palliative care is appropriate, we move quickly and handle all coordination, from physician orders to equipment delivery, so your family can focus on being present.
You remain in control of every decision, every step of the way.
Palliative Care in Richmond
Not every family is at the hospice stage yet. If your loved one is living with a serious illness and still pursuing treatment, palliative care may be the right starting point.
Palliative care focuses on symptom relief, emotional support, and helping patients and families navigate complex medical decisions at any stage of illness and alongside any treatment plan. It is not the same as hospice, and it does not require a terminal prognosis.
Grace and Glory Hospice provides palliative care throughout Richmond and Contra Costa County for families who need more support now, even if they are not yet ready to discuss hospice.
Learn more about palliative care
Frequently Asked Questions About Hospice
- Does choosing hospice mean we are giving up? No. Hospice is not about giving up; it is a deliberate shift in what care focuses on.
- Can my loved one receive hospice care at home in Richmond? Yes. Grace and Glory Hospice delivers care directly to patients wherever they live.
- How many times will a nurse visit each week? Nursing visit frequency is determined by the patient’s individual care plan and changes as needs evolve.
- Does hospice cover medications and equipment? For patients enrolled in the Medicare or Medi-Cal hospice benefit, medications related to the hospice diagnosis.
- What if we are not sure hospice is the right step yet? That is completely normal. Our team offers free, no-pressure evaluations to help families understand the options available. We will listen, answer your questions honestly, and help you make the decision that is right for your loved one, on your timeline.





