At Grace and Glory Hospice, located in Brentwood, CA, we are committed to protecting the privacy and dignity of our patients, their families, and our website visitors. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or interact with our services.
1. Information We Collect
We collect information to provide better care and a more personalized experience. This may include:
- Personal Identification Information: Name, email address, phone number, and mailing address (voluntarily submitted via contact forms).
- Health-Related Information: Information provided through secure inquiry forms regarding hospice care needs.
- Technical Data: IP addresses, browser type, and cookies to improve website functionality and user experience.
2. How We Use Your Information
Your information is used strictly for professional purposes, including:
- Responding to inquiries about our hospice and palliative care services.
- Improving our website content and navigation.
- Communicating important updates or healthcare resources.
- Ensuring compliance with legal and healthcare regulatory requirements.
3. Protection of Patient Privacy (HIPAA)
As a healthcare provider, Grace and Glory Hospice takes medical privacy seriously. Any Protected Health Information (PHI) shared with us is handled in strict accordance with the Health Insurance Portability and Accountability Act (HIPAA). We maintain physical, electronic, and procedural safeguards to protect your medical data.
4. Third-Party Sharing
We do not sell, trade, or rent your personal information to third parties. We may only share information with trusted partners who assist us in operating our website or conducting our business, so long as those parties agree to keep this information confidential and comply with healthcare privacy laws.
5. Cookies and Tracking
Our website uses “cookies” to enhance your browsing experience. You can choose to disable cookies through your browser settings, though some features of the site may not function properly as a result.
6. Your Rights
You have the right to:
- Request access to the personal data we hold about you.
- Request corrections to any inaccurate information.
- Opt-out of any future marketing communications.
7. Contact Information
If you have questions regarding this Privacy Policy or our data practices, please contact us at:
Grace and Glory Hospice
2145 Elkins Way, Suite A
Brentwood, CA 94513
Phone: (650) 898-5784