Hospice Care Bay Area | Hospice Care in the Bay Area

What to Expect in the First 48 Hours of Hospice Care

May 25, 2026 by Grace and Glory Hospice

The first 48 hours of hospice care are usually the busiest, but they are also the most reassuring. According to the Centers for Medicare & Medicaid Services (CMS), hospice begins with an admission visit, the development of a personalized plan of care, and the start of regular nursing and support visits.

During this window, your hospice team will manage symptoms, deliver medical equipment, coordinate medications, and help your family feel supported in your own home. Here is what to expect, hour by hour.

Hour 0: The Admission Visit

The first 48 hours begin with the admission visit, usually performed by a registered nurse from the hospice team. This visit can take place in your home, a hospital, an assisted living community, or a skilled nursing facility.

During the admission visit, you can expect:

A review of the patient’s diagnosis, current medications, and medical history
A physical assessment to understand current symptoms and comfort needs
A discussion of goals of care, preferences, and what matters most to your family
A walkthrough of the Medicare Hospice Benefit and what it covers
Signed consent forms to officially begin care

This is also when your family meets the nurse who will help guide you through the days ahead. You will receive a 24/7 phone number, and someone is always available, day or night.

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For a deeper look at how care begins, see our page on Starting Hospice Care.

The First Few Hours After Admission

Once the admission paperwork is complete, your hospice team begins coordinating the practical pieces of care. This is often when families feel the weight start to lift.

In the hours that follow, you can expect:

Medical equipment delivery, such as a hospital bed, wheelchair, oxygen, or shower chair, depending on need
Medication coordination, including a comfort kit with commonly used medications for pain, nausea, anxiety, and shortness of breath
A care plan, built around the patient’s symptoms, preferences, and home environment
An introduction to the broader team, including the medical director, registered nurses, aides, social workers, and spiritual care providers

If your loved one has open wounds, complex symptoms, or specialized needs, services like wound care are also coordinated in this window.

The First 24 Hours

By the end of the first day, most families have settled into a rhythm that feels more manageable. The bed is in place, the medications are organized, and someone from the hospice team has likely checked in again.

Here is what typically happens in the first 24 hours:

Symptom management begins with the nurse adjusting medications as needed for pain, breathing, or restlessness
The plan of care is finalized and shared with the family
The hospice aide schedule is set, often beginning within a day or two, for bathing, grooming, and personal care
A social work visit is scheduled, usually within the first few days, to help with paperwork, advance directives, or community resources
A spiritual care visit is offered, regardless of faith background, for families who want that kind of support

You may also receive a folder or digital binder with phone numbers, instructions, medication logs, and what to do if a symptom changes overnight. Keep it in a place that is easy to find.

Hours 24 to 48: Building the Care Routine

The second day is usually about adjustments. Your nurse may revisit medication doses, your aide may begin regular visits, and your family may start to find a daily routine that works.

During this window, expect:

A follow-up nursing visit to reassess comfort and adjust the plan of care as needed
The first scheduled visit from the hospice aide, if not already started
A check-in from the social worker to walk through any paperwork, financial questions, or planning concerns
A conversation about which of the four levels of hospice care is right for the current situation, since needs can shift quickly
Information about respite care if the primary caregiver needs a short break
Resources for emotional care and ongoing family support

If your loved one is a veteran, your team may also coordinate benefits and recognition through veterans services.

What the Family Can Do in the First 48 Hours

You do not have to do everything at once. Most families do best when they focus on a few small things during the first two days.

Here is a simple checklist:

Designate one primary contact for the hospice team, usually the person closest to the patient
Keep the hospice phone number visible, on the fridge, on a phone, or near the bed
Track symptoms simply, noting changes in pain, breathing, appetite, or alertness
Move medications to one central spot, ideally a locked box if there are children or vulnerable adults in the home
Take care of yourself, eat regular meals, sleep when you can, and accept help when it is offered

If you have questions about the role of the family during care, the Family Support section of the site walks through every service available, including bereavement care for the months ahead.

When to Call the Hospice Team

You can call your hospice team at any time, day or night. The number is staffed 24/7, and someone will answer. Most calls are about questions, comfort, or reassurance, not emergencies.

You should always call right away if you notice:

New or worsening pain
Difficulty breathing or significant changes in breathing patterns
Confusion, agitation, or restlessness that is new
Falls or skin injuries
A sudden change in alertness or responsiveness
Anything that simply does not feel right

If you are unsure, call. Trust your instincts. Our team would rather hear from you ten times in a day than have you wait through a worry alone.

You can reach Grace and Glory Hospice at (650) 898-5784 any time.

What If Hospice Is Not the Right Fit Yet?

Sometimes families realize within the first 48 hours that their loved one’s situation is different than expected. That is okay.

If the patient stabilizes or improves, they can be discharged from hospice and resume traditional care, with the option to return later. If hospice is not the right fit yet, palliative care may be a better starting point, since it can be received alongside curative treatment.

For a deeper comparison, read Hospice vs. Palliative Care: How to Know Which One Your Loved One Needs.

Talk to a Nurse Who Can Walk You Through It

If you are preparing for hospice or trying to decide whether it is time, the team at Grace and Glory Hospice is here to listen. Call us anytime at (650) 898-5784 any time, or you can request a free evaluation. We are a family-owned, nurse-led hospice serving Alameda, Contra Costa, San Mateo, San Joaquin, and Sacramento counties, and families always have direct access to the owner.

10 Common Hospice Myths, Explained by the Facts

May 18, 2026 by Grace and Glory Hospice

Hospice care is one of the most misunderstood services in healthcare, and the myths surrounding it often keep families from getting comfort care sooner. According to the Centers for Medicare & Medicaid Services (CMS), hospice is a benefit covered under Medicare Part A that focuses on quality of life for people with a serious illness and a life expectancy of six months or less.

Below are 10 of the most common hospice myths families still believe, along with the facts that set the record straight.

Why Hospice Myths Persist

Most families learn about hospice during a stressful season, often after a hospital stay, a difficult diagnosis, or a change in a loved one’s condition. The information they hear can come from neighbors, social media, or memories of a relative’s experience years ago. That is why outdated beliefs continue to shape decisions today.

The truth is, hospice care has evolved. It is now a structured, Medicare-defined service that supports both the patient and the family. If you are weighing your options, our Understanding Hospice Care guide for families is a helpful starting point.

Myth 1: Hospice Is Only for the Final Days of Life

Fact: Hospice is available for any patient with a life expectancy of six months or less, as certified by a physician. Many families benefit from weeks or even months of support. Studies from CMS and the National Hospice and Palliative Care Organization show that patients who start hospice earlier often experience better symptom management and a higher quality of life.

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Learn more about hospice eligibility guidelines and when it is appropriate to begin care.

Myth 2: Choosing Hospice Means Giving Up

Fact: Hospice is not the absence of care. It is a shift in the goals of care, from curative treatment to comfort, dignity, and quality of life. Families often describe this transition as gaining more support, not less.

Your hospice team includes a medical director, registered nurses, aides, social workers, spiritual care providers, and trained volunteers who all work together to support both the patient and the family.

Myth 3: Hospice Is Expensive, and Families Have to Pay Out of Pocket

Fact: Hospice care is covered under the Medicare Hospice Benefit, most Medicaid plans, and most private insurance. This benefit typically covers nursing visits, medications related to the terminal illness, medical equipment, supplies, counseling, and bereavement support.

You can review the details on our Who Pays for Hospice Care page for a clearer breakdown of coverage and what to expect.

Myth 4: You Have to Leave Home to Receive Hospice

Fact: Most hospice care is provided wherever the patient calls home. That may be a private residence, an assisted living community, a skilled nursing facility, or a board and care home. The hospice team comes to you.

There are also four defined levels of hospice care, each designed for different situations such as routine home care, continuous home care during a crisis, inpatient care for short-term symptom control, and respite care for caregivers. You can read more in The Four Levels of Hospice Care: What They Mean and When They Apply.

Myth 5: Hospice Is Only for Cancer Patients

Fact: Hospice supports patients with a wide range of advanced illnesses. According to CMS data, the most common diagnoses include heart disease, dementia and Alzheimer’s, lung disease (COPD), kidney disease, stroke, Parkinson’s disease, ALS, and liver disease, among others.

If you are unsure whether your loved one qualifies, our blog post Who Qualifies for Hospice Care? What Medicare Says and What Families Need to Know walks through eligibility in plain language.

Myth 6: Once You Choose Hospice, You Cannot Change Your Mind

Fact: Patients have the right to revoke hospice at any time and return to curative treatment. They also have the right to re-enroll later if eligibility is met. Hospice is a benefit, not a one-way door.

If your loved one’s condition stabilizes or improves, they may even be discharged from hospice and resume traditional care, with the option to return if needed.

Myth 7: Hospice Medications Speed Up Death

Fact: Medications used in hospice are prescribed to manage pain, anxiety, shortness of breath, nausea, and other symptoms. Doses are carefully calibrated by the hospice physician and nursing team based on the patient’s needs.

Studies published in journals such as the Journal of Pain and Symptom Management have repeatedly found that appropriate symptom management does not shorten life, and in some cases is associated with longer survival because patients are more comfortable and able to rest.

Myth 8: Only a Doctor Can Refer Someone to Hospice

Fact: While a physician must ultimately certify eligibility, anyone can start the conversation. Family members, friends, social workers, discharge planners, clergy, and even patients themselves can request a hospice evaluation.

At Grace and Glory Hospice, evaluations are part of how we help families decide what is right for them. You can read more about starting hospice care.

Myth 9: Hospice Only Cares for the Patient, Not the Family

Fact: The Medicare Hospice Benefit specifically includes services for the family, both during care and for at least 13 months after the patient’s passing. This includes bereavement care, emotional care, and respite care so caregivers can rest.

Families are considered part of the care plan from day one. Social workers, spiritual care providers, and volunteers all help families navigate the practical and emotional weight of this season.

Myth 10: Hospice and Palliative Care Are the Same Thing

Fact: They share a similar philosophy, but they are not the same. Palliative care can begin at any stage of a serious illness and can be received alongside curative treatment. Hospice is a specific Medicare-defined benefit for patients with a life expectancy of six months or less who are no longer pursuing curative treatment.

For a side-by-side comparison, read Hospice vs. Palliative Care: How to Know Which One Your Loved One Needs.

Choosing the Right Provider Matters

Hospice is a benefit, but the quality of the experience depends heavily on the team you choose. Not all hospices are the same. Family-owned and nurse-led providers often offer more direct communication, faster response times, and a more personal approach.

If you are evaluating providers across the Bay Area, our guide on Choosing a Hospice Provider in San Joaquin County is a useful reference, and the same principles apply across Alameda, Contra Costa, San Mateo, and Sacramento counties.

Talk to Someone Who Can Help You Sort Fact From Fiction

If you are considering hospice for a loved one and want a clear, honest conversation about what is possible, the team at Grace and Glory Hospice is here to listen. We are a family-owned, nurse-led hospice serving communities across the Bay Area, and families always have direct access to the owner.

You can request a free evaluation or call (650) 898-5784 any time, day or night. No pressure, just answers.

The Four Levels of Hospice Care: What They Mean and When They Apply

April 27, 2026 by Grace and Glory Hospice

One of the things families often tell us after enrolling in hospice is that they had no idea how much it could change and adapt over time. Many people picture hospice as a single, fixed type of care that stays the same from the first visit to the last. In reality, hospice is one of the most flexible care models in all of medicine.

That flexibility is built directly into how Medicare structures and defines hospice care. There are four distinct levels, each one designed to match a different set of circumstances, symptoms, and family needs. Your care team determines which level is appropriate at any given time, adjusts it as things change, and keeps you informed every step of the way.

This guide explains each of the four levels in plain language: what it is, when it is typically used, what it looks like day to day, and what it means for your family.

The Four Levels of Hospice Care

All four levels of hospice care are covered in full under the Medicare Hospice Benefit for eligible patients, as well as under Medi-Cal and most private insurance plans. Families do not have to choose between the level of care their loved one needs and what they can afford. Coverage follows the clinical need.

Level 1: Routine Home Care

What it is: Routine Home Care is the foundation of hospice, the level most patients spend the most time in. It is provided wherever the patient lives, including private residences, assisted living facilities, skilled nursing facilities, and residential care homes.

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What it looks like: This level is not “routine” in the sense of being minimal or basic. It is called routine because it is the standard ongoing mode of hospice care when a patient’s condition is relatively stable and manageable. The care delivered is comprehensive, personalized, and built around the specific needs of each patient.

Under Routine Home Care, your loved one receives:

Scheduled visits from registered nurses who monitor symptoms, manage medications, and adjust the care plan as needed
Personal care assistance from certified nursing aides for bathing, hygiene, and daily comfort
Medical equipment and supplies delivered to the home: hospital beds, wheelchairs, oxygen, wound care materials
Medications related to the terminal diagnosis are covered in full
Social work support for care coordination, family dynamics, and practical navigation of what comes next
Spiritual care from chaplains who meet each patient where they are, regardless of background or belief
Volunteer support for companionship, errands, and caregiver relief
On-call clinical support available 24 hours a day, seven days a week

When it applies: Routine Home Care is typically in place from the beginning of hospice enrollment and continues throughout most of the hospice journey. It is the level of care families are experiencing on an average week.

Level 2: Continuous Home Care

What it is: Continuous Home Care is an intensive level of support provided in the home during a period of medical crisis. When symptoms become difficult to manage, and a patient needs close, extended monitoring to remain safely at home, the care team can shift to Continuous Home Care to provide that coverage without requiring hospitalization.

What it looks like: During Continuous Home Care, a nurse or hospice aide is present in the home for an extended period, typically a minimum of eight hours per day, providing direct clinical oversight and symptom management. This level is temporary by design. It is used to stabilize the patient and then transition back to Routine Home Care once the crisis has resolved.

When it applies: Continuous Home Care is typically initiated when:

Pain, breathlessness, agitation, or other distressing symptoms have escalated suddenly and require close management
A patient is in acute distress, and the clinical team believes the situation can be stabilized at home with intensive support
The family needs sustained bedside support to feel safe through a particularly difficult period

Level 3: General Inpatient Care

What it is: General Inpatient Care is provided when a patient’s symptoms cannot be adequately managed at home, even with Continuous Home Care, and require short-term inpatient support in a facility. This level is specifically focused on symptom control and stabilization, not on curative treatment.

What it looks like: The patient is admitted to a contracted inpatient facility, which may be a dedicated hospice inpatient unit, a partner hospital, or a skilled nursing facility with hospice inpatient capacity, where the clinical team can provide more intensive symptom management around the clock. The goal is always to stabilize the patient and return them home as soon as it is safe and appropriate.

When it applies: General Inpatient Care is typically used when:

Symptoms such as severe pain, respiratory distress, uncontrolled nausea, or acute agitation cannot be managed safely at home
The complexity of the patient’s medical needs exceeds what can be addressed in a home setting, even with intensive support
A short period of inpatient stabilization will meaningfully improve the patient’s comfort and allow a return to home-based care

It is also important to know that choosing General Inpatient Care does not mean giving up on being at home. Most patients return to home care after a short inpatient stay. Our care services team coordinates those transitions to ensure there is no disruption in support.

Level 4: Respite Care

What it is: Respite Care is a short-term inpatient level of care designed specifically to give family caregivers a break. While the patient receives professional care in a facility for a temporary period, their family members have the space and time to rest, recharge, attend to personal needs, or simply step away from the physical and emotional demands of caregiving.

What it looks like: The patient is temporarily placed in a Medicare-approved inpatient facility, typically for up to five consecutive days per respite period, under the Medicare Hospice Benefit. During that time, the patient continues to receive compassionate, comfort-focused care from a qualified hospice team. This is not crisis care. The patient does not have to be in acute distress to qualify for Respite Care.

When it applies: Respite Care is appropriate when:

A family caregiver is exhausted and needs time to recover without leaving their loved one without care
A caregiver needs to travel, attend to family obligations, or address their own health needs
The family has reached a point where sustained caregiving at home is no longer sustainable without a temporary break

If you feel you need a break and are not sure how to ask for it, our social care team can help you navigate the conversation and arrange Respite Care in a way that feels right for your family.

How Levels Can Change Over Time

It is common and entirely expected for a patient to move between levels of care as their illness progresses. A patient may spend weeks or months in Routine Home Care, shift briefly to Continuous Home Care during a difficult period, stabilize, and return to Routine Home Care. Later, a family caregiver may request a Respite Care period. Still later, a short General Inpatient Care stay may be needed.

None of these transitions represents a failure of the care plan. They represent the hospice model working exactly as it is designed to work, adapting to meet the patient and family where they are.

Your care team at Grace and Glory Hospice communicates clearly at every transition. We explain what is happening, what the options are, and what to expect. You will never be asked to navigate a level change alone or without support.

To understand more about what the overall hospice experience looks like from enrollment through end of life, our What to Expect page walks through the full journey in plain language.

What the Whole Hospice Team Looks Like Across All Four Levels

Regardless of which level of care is in place at any given time, the interdisciplinary team supporting your loved one remains the same. The level determines the intensity and setting of care, not who is showing up for your family.

The team includes our Medical Director, who oversees the clinical plan and certifies the care being provided at each level. Alongside the physician are registered nurses who monitor symptoms and adjust medications, CNAs and aides who assist with personal care and daily comfort, social workers who support practical and emotional needs, chaplains who provide spiritual and existential care, and volunteers who offer companionship and additional support. After a patient passes, that same team extends its care to the family through bereavement services for up to 13 months.

For veterans receiving hospice care, we also offer specialized veterans support that honors their service and addresses the unique challenges many veterans carry into end-of-life care.

We Are Here to Walk You Through Every Level

Whether your loved one is newly enrolled in hospice or you are trying to understand a level of care your team has just recommended, our door is always open. Call Grace and Glory Hospice at (650) 898-5784 any time of day or night, or request a free evaluation online. We are here whenever you are ready.

Who Qualifies for Hospice Care? What Medicare Says and What Families Need to Know

April 6, 2026 by Grace and Glory Hospice

Hospice care is available to anyone with a terminal illness and a life expectancy of six months or less if the illness runs its expected course, as certified by a physician. Medicare, Medi-Cal, and most private insurance plans cover it fully. You do not have to wait until a crisis to ask. Most families who call wish they had called sooner.

One of the most common things families tell us after enrolling a loved one in hospice is this: “We had no idea we qualified so early.”

That moment of realization, relief mixed with a little grief over lost time, is one we hear often. And it is one of the main reasons this topic matters so much. Understanding who qualifies for hospice care is not a medical technicality. It is information that can change how your family experiences one of the most difficult seasons of life.

This guide explains the Medicare hospice eligibility criteria in plain language, what conditions typically qualify, and what steps to take if you believe your loved one may be ready.

Understanding Medicare Hospice Eligibility

According to Medicare, a person qualifies for the Medicare Hospice Benefit when two physicians, typically the patient’s attending physician and the hospice medical director, certify that the patient has a terminal illness with a life expectancy of six months or less, assuming the illness follows its expected course.

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Call us today at (650) 898-5784 or click the button below to schedule a FREE In-home Consultation.

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A few important clarifications families often need to hear:

The six-month prognosis is not a deadline. If a patient lives longer than six months, hospice care can continue as long as the physician recertifies that the terminal prognosis still applies.
You do not need to stop all treatment to qualify. Under the Medicare Hospice Benefit, the patient elects to shift the focus of care from curative treatment to comfort. But many medications, therapies, and treatments related to comfort continue.
Hospice is not “giving up.” It is a decision to prioritize quality of life, symptom relief, and support for the whole family during a serious illness.

You can learn more about how Medicare defines and covers hospice on our Who Pays for Hospice Care page.

Common Conditions That Qualify for Hospice Care

Hospice is not only for cancer patients. Medicare and most insurers recognize a wide range of diagnoses as potentially qualifying, as long as the six-month prognosis criterion is met.

Common qualifying conditions include:

Cancer (any type at an advanced or terminal stage)
Congestive heart failure (CHF)
Chronic obstructive pulmonary disease (COPD)
Dementia, including Alzheimer’s disease and other late-stage dementias
ALS (amyotrophic lateral sclerosis)
Stroke and related neurological conditions
Renal failure / end-stage kidney disease
Liver disease (cirrhosis or end-stage liver failure)
Parkinson’s disease (late-stage)
Failure to thrive in elderly patients with multiple declining systems

The diagnosis alone does not determine eligibility. What matters is the overall clinical picture, how the illness is progressing, how the patient is responding, and whether a physician can certify that the patient’s life expectancy, given the natural course of the disease, is six months or less.

If your loved one has one of the above diagnoses and has been declining despite treatment, it is worth having a conversation with their physician or calling us for a free evaluation.

Where Does Hospice Happen

Many patients prefer to receive hospice care in the comfort of their own home, and that is a core part of what we provide. Hospice can also be delivered in:

Skilled nursing facilities
Assisted living communities
Residential care homes
Inpatient hospice facilities (for crisis or respite care)

Wherever your loved one lives, we come to them. Our team of registered nurses, certified nursing assistants, social workers, and chaplains delivers care directly to the patient’s setting.

What Hospice Covers Under Medicare

When a patient qualifies and elects the Medicare Hospice Benefit, Medicare covers a comprehensive set of services at no out-of-pocket cost to the patient. This includes:

Physician and nursing visits
Medications related to the terminal diagnosis (for comfort and symptom management)
Medical equipment such as hospital beds, wheelchairs, and oxygen
Personal care from home health aides
Social work and counseling services
Spiritual care and chaplain visits
Volunteer support
Bereavement care for the family for up to 13 months following the patient’s passing

Many families are also surprised to learn that respite care is a covered benefit, short-term inpatient care that gives family caregivers a break while their loved one continues to receive skilled hospice support.

Common Misconceptions About Hospice Eligibility

“My loved one has to be in their final days to qualify.” Not true. The standard is a six-month prognosis, and many patients receive hospice care for several months or longer. Earlier enrollment is associated with better comfort outcomes and more support for the family.
“Hospice means we’re stopping all care.” Hospice redirects care toward comfort. Medications, wound care, oxygen, and other supportive measures continue. What typically stops is aggressive curative intervention when it is no longer helping.
“We have to wait for the doctor to bring it up.” You can call a hospice provider directly. You can request a free evaluation without a physician referral. A good hospice team will work with your physician to complete the certification process.
“It’s only for cancer patients.” As outlined above, hospice serves patients with many different diagnoses. Dementia, heart failure, and COPD are among the most common non-cancer conditions in hospice care nationally.

Hospice Care in the Bay Area

Grace and Glory Hospice serves families across San Mateo County, Alameda County, Contra Costa County, San Joaquin County, and Sacramento County. Wherever you are in our service area, our team can meet with you at home, evaluate your loved one’s needs, and walk you through the eligibility process at no cost and with no pressure.

We are a family-owned and operated hospice, founded and led by a hospice nurse. When you call us, you are likely to speak directly with someone who has spent their career in this work — not a call center. That accessibility is something we take seriously.

To learn more about care in your area, visit: Service Area

Find Out If Your Loved One Qualifies

You do not have to have all the answers before you call. Our team is available 24 hours a day, 7 days a week, to answer your questions, explain the process, and arrange a free evaluation at no cost and no obligation.

Call Grace and Glory Hospice at (650) 898-5784 or request a free evaluation online. We are here whenever you are ready.

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Camille C.

8 months ago

Grace and Glory Hospice is a wonderful, family-owned hospice company. One of the owners, Jane, is a nurse who has spent many years working in senior care. Her deep understanding of what families experience during such emotional times shines through in everything she does. For example, Jane often answers the phone herself. She takes the time to listen, reassure, and guide families personally. That kind of individual care and accessibility is rare in this field! The Grace and Glory team reflects that same spirit of compassion and excellence. Tekia’s warm presence makes families feel deeply supported and held, even in the most difficult moments. She has a gift for bringing calm and comfort wherever she goes. Kati, their social worker, is also compassionate and knowledgable. Grace and Glory also educates families and community partners about hospice, palliative care, and how to navigate this stage of life with dignity and grace. Our shared client received truly exceptional care from this team and their communication the whole way through was great. Thank you for providing such exceptional, personal, and heartfelt care to those in their final season of life! We are grateful for the work you do.

Christina C.

My grandmother was 95 years old when she began to use hospice services. She was keen on her own independence and it was important to her that she got to remain comfortable at home, and be able to continue do the things she wanted to do. Our hospice team made our home feel peaceful, and allowed us to focus on spending quality time together. We especially wanted to give thanks to Mayra, Tania, and Isabella, who helped us greatly and were always just a call or message away, and to the whole team who helped us all hold together through our fear and grief. We were surprised by how much our hospice staff would do for us, and the supplies and physical support they gave us. We weren't ready to lose her, but they made it a time where we could be together without the stress of day to day care needs. We could plan together, and it was easier to keep her safe, comfortable, and free from pain. If you are thinking about hospice services, don't hesitate to reach out to Grace and Glory.

Stephanie C.

9 months ago

Grace & Glory's approach and philosophy to hospice care is absolutely wonderful. A company ran by a nurse whose focus is on their patients comfort.

bossmr

I think that my letter to Jane, the owner of Grace and Glory, speaks for itself... "Dear Jane, I'm taking some time to thank Grace and Glory, and you specifically, for the care, support and love shown my wife and me since we came aboard. The caregivers and nurses who come into our home demonstrate a passion for providing not only the medical care we need but, equally important - caring, love and, when needed, emotional support. I must heap special credit and praise for M***, D***** and, of course, L*** who are with us routinely and whom we've come to see as family. L*** recommended Grace and Glory to us and helped us transfer from another agency, a competent organization but focused primarily on their bottom line profitability lacking your grace and compassion. Literally, everyone we have encountered with Grace and Glory has been professional, competent in their skills, knowledgeable and compassionate for D******'s condition. Sometimes, we've needed special help for an urgent situation, and help was always at hand - from your doctors, to your phone assistance late at night, to the on-call nurses who came to our home. Their commitment to HELP was ever present. Its apparent to us that the excellence in Grace and Glory comes "from the top," and that is where this note comes full circle in thanking you specifically. You certainly named your company well!

Mikki E.

10 months ago

I have had the pleasure of working with the Grace and Glory team, they are kind, professional and always go the extra mile for who they are carrying for. I have worked with different families that have used Grace and Glory and each family has nothing but wonderful things to say. They work as a team to support the patient and the family. If a family member needs Hospice support I recommend Grace and Glory.

Get the Support You Deserve in the Bay Area

If you’re considering hospice or palliative care in San Mateo, Alameda, Contra Costa, or San Joaquin County, Grace and Glory Hospice is here to listen and guide you.

Call us anytime at (650) 898-5784 to speak with a member of our care team, or visit our contact page.

You don’t need to have all the answers. That’s what we’re here for.

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